Terms and Conditions of Membership

Please read and accept our Terms and Conditions by selecting the tick box at the bottom of the page. Once accepted, the online application form will load automatically.

Eligibility

• You work in the resources sector* in Australia.
• Support provided through Miners’ Promise also extends to your immediate family members.

*Refers to all organisations either directly or indirectly associated with mining and construction industries in Australia. This includes office staff whether at an operating work site or at a head office location away from an operating work site.

Pre Existing Medical Conditions

• All known/ pre-existing injuries, illnesses and conditions are to be declared at the time of applying.

A pre-existing injury, illness or medical condition means an injury, sickness or disability you have been

• diagnosed with, or
• had symptoms of, or
• have been treated for,

in the twenty-four (24) months prior to joining Miners' Promise unless you were not aware of, and a reasonable person in the circumstances could not be expected to have been aware of, that injury, sickness or disability prior to joining Miners' Promise.

Exclusions

• Limited support may be offered if a pre-existing injury or illness has not been declared to Miners' Promise at the time of joining.
• Limited support may be offered to families should a death be the result of suicide within 13 months of joining Miners' Promise.

Cancellation of membership

Cancellations must be received in writing to info@minerspromise.org.au. Payments already received are non-refundable. This process is usually complete within 7 days.

Transferring your membership

You may transfer your membership to your spouse or de facto partner, as long as they meet the eligibility criteria and continue regular payment. To transfer your membership, send a written request to us at: info@minerspromise.org.au

Changing and updating details

Ensuring we have the most current contact details is your (the member’s) responsibility. Only a person named as “the member”, or an authorised party is able to request a change to member’s details.

Increase in membership fees

Written notice will be provided to the last known address in the event that an increase in the membership fee is deemed appropriate by the Board. If no response is received, this will be deemed as accepting the increase.

Corporate communications

If you have nominated an email address or other electronic means as part of your application, we may use that email to send electronic communications including newsletters and to inform you of new benefits from time to time. Generally, you will be emailed a link to a secure website to view or download your documents, quickly and easily.

Engaging Miners' Promise Professional Partners

Any engagement, by a member, of a Miners’ Promise professional partner is done so under the professional partner’s own cost structure and terms & conditions. You are therefore responsible for sourcing and reviewing those cost and terms & conditions to ensure your own satisfaction prior to their engagement. Any costs associated with engaging a professional partner recommended by Miners' Promise is at your own cost.

For contributions made via salary deduction

By becoming a part of Miners' Promise, you duly authorise your employer to pass on personal contact details relevant to joining Miners' Promise. This arrangement shall remain in force for the term of your involvement with Miners' Promise unless withdrawn by you in writing. These Terms and Conditions are subject to change at any time.